Shipping policy

Order Processing

* Orders are typically processed within 1–2 business days (excluding weekends and holidays).
* Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Times

* Standard delivery within the United States typically takes 3–5 business days after shipment.
* Delivery times may vary depending on your location, carrier delays, weather conditions, or peak holiday periods.

Shipping Rates

* Free shipping is available on all orders over $100.
* Shipping charges for orders below the free shipping threshold are calculated at checkout.  

Order Tracking

Once your order ships, you’ll receive a tracking number by email so you can monitor your package every step of the way.

Gift Orders

Shipping directly to a friend or loved one? No problem! We can ship to an alternate address, and we’re happy to include a personalized gift message upon request.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. ToysBubu is not responsible for delays or additional charges resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our support team. We’ll work with the shipping carrier to help resolve the issue as quickly as possible.

Need Help?

If you have any questions about your order or shipping, please contact us at shoptoysbubu@gmail.com. Our support team is happy to assist you.